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SFIS Key Contacts

Application/Technical Problems or Questions

For any technical problem with SFIS equipment or a question about the operation of a SFIS workstation, contact the SFIS Help Desk:

• 1-866-860-7347

Regulations, Policies and Procedures

For any general questions relating to CDSS policies, implementation guidelines and procedures, contact:

• CDSS Fraud Bureau
  744 P Street, M.S. 19-26
  Sacramento, CA 95814
  Phone: (916) 263-5710 Fax: (916) 263-5707

For any questions relating to the CalWORKs or Food Stamps program regulations, contact:

• CDSS, CalWORKs Eligibility Branch
  744 P Street, M.S. 16-31
  Sacramento, CA 95814
  Phone: (916) 654-1322 Fax: (916) 654-1401
• CDSS, Food Stamp Branch
  744 P Street, M.S. 16-32
  Sacramento, CA 95814
  Phone: (916) 651-8047 Fax: (916) 654-1295

SFIS Training

For inquiries about the training schedule, scheduling or rescheduling a training class, please contact:

• Melanie Coupe, Training Scheduler
  SFIS Project Office
  8745 Folsom Blvd. Suite 140
  Sacramento, CA 95826
  Voice: (916) 229-4441 Fax: (916) 229-4497
  Email: Melanie Coupe

All other inquiries regarding training, please contact:

• Melanie Owens, SFIS Training Coordinator
  SFIS Project Office
  8745 Folsom Blvd. Suite 140
  Sacramento, CA 95826
  Voice: (916) 229-3314 Fax: (916) 229-4497
  Email: Melanie Owens

General Project Information

For questions, problems or concerns about the SFIS project, contact the SFIS Project Office:

• Dave Sakauye, Project Manager
  SFIS Project Office
  8745 Folsom Blvd. Suite 140
  Sacramento, CA 95826
  Voice: (916) 229-4439 Fax: (916) 229-4497
  Email: Dave Sakauye