SFIS Training

Welcome to the SFIS Training Program

The learning goal of all SFIS Training is to ensure that the systems users understand the purpose of SFIS, program integrity issues surrounding SFIS and understand how to properly operate their relevant SFIS workstation. The learning goal is met when counties design their unique training programs to use the state led training tools in conjunction with the county led training tools.

County Led Training Tools

County Led Training Tools
SFIS training workstations, SFIS DT, PowerPoint presentations, workbooks, training outlines/checklists and other training tools are available to assist counties with standardizing their county led training.

State-led Classroom and Web Based Training are no longer available. County-led Direct Training (DT) remain available until 6/30/18.

Help Desk Support

Throughout the life of the system, a centralized help desk is available to answer operational questions and to diagnose and correct problems. The Help Desk is available during normal SFIS hours, 7 a.m. - 7 p.m. weekdays (except State holidays).

  • (866) 860-7347 (Toll Free)