SFIS Training

Welcome to the SFIS Training Program

The learning goal of all SFIS Training is to ensure that the systems users understand the purpose of SFIS, program integrity issues surrounding SFIS and understand how to properly operate their relevant SFIS workstation. The learning goal is met when counties design their unique training programs to use the state led training tools in conjunction with the county led training tools.

County Led Training Tools

County Led Training Tools
SFIS training workstations, SFIS DT, PowerPoint presentations, workbooks, training outlines/checklists and other training tools are available to assist counties with standardizing their county led training.

State Led Training Tools

Classroom Training

Sacramento Training Room

The Statewide Fingerprint Imaging System (SFIS) provides comprehensive classroom training for all of its users: Client Input Operators, Portable Client Input Operators, Fraud Investigators, System Administrators, Supervisors, County SFIS Trainers and Coordinators.

Courses are conducted in interactive computer-based learning environments, utilizing multi-media presentations, system demonstrations and subject matter-expert guests in order to provide users with a comprehensive understanding of the entire SFIS process. Classroom training is regularly offered by the State in Sacramento and in Southern California (Monrovia). Certificates are issued upon completion of the class.

Driving, Parking and Building Access Instructions for Training Centers:

Web Based Training Classes

WBT

The web based training (WBT) classes consist of several short interactive modules that take between 5-20 minutes to complete. When specified modules are taken together in the specified order, the sum of the modules become a class for Initial training. Certificates can be printed out, by the student, upon completion of the class. For Refresher training, the module of interest can be taken independently of the others.

WBT Computer System Requirements

To view the modules, make sure that your system meets the minimum requirements listed below. All WBT requires a username and password to access, if you don't know what yours is contact your County Coordinator (it is not the same as your SFIS login). If you experience any technical issues, please email Tony Griffitts at the SFIS office.

Windows 7 or later

  • Required Software
    • Download Adobe Flash Player Latest Version of Flash Player
  • Recommended Browsers
    • Download Internet Explorer 7 IE/Edge Latest Version
    • Download Firefox 2 Firefox Latest Version
    • Chrome Chrome Latest Version
    • Download Safari 3 Safari Latest Version

Apple OSX 10.11 or later

  • Required Software
    • Download Adobe Flash Player Latest Version of Flash Player
  • Recommended Browsers
    • Download Firefox 2 Firefox Latest Version
    • Chrome Chrome Latest Version
    • Download Safari 3 Safari Latest Version

Best Practice for Classroom Training: Use classroom training in conjunction with Web Based Training (WBT) before and/or after attending. Use in conjunction with County on-the-job training for procedures and policies. Train attendees on Client Index Numbers (CINs), county file clearance systems and procedures before sending staff to SFIS classroom training.

Best Practice for WBT Class: WBT is most effectively used (for Initial and/or Refresher training) as a way of teaching "theory" in conjunction with the "hands-on" training delivered in State led classroom and/or county led training.

Enroll in Training Now!

Receive a certificate upon class completion!

Client Input Workstation (CIW)

  • Topics Covered
    • Understanding SFIS’ purpose, Program Integrity Issues, Proper Imaging Techniques (use of camera and scanner), Add/Update, File Inquire, Resolution Function, Print Functions, Types of help and training available, Configuration of hardware components, Preventative maintenance on equipment, Maintaining internal system security.
  • Who Should Take?
    • Input Operators (Those who capture the images/A Levels), Supervisors (Those who perform overrides and Resolutions/B,C and E Levels), Coordinators and System Administrators (E Levels).
  • Click below to Enroll:

System Administration Workstation (SAW)

  • Topics Covered
    • Understanding SFIS’ purpose, Program Integrity Issues, Security Administration (creating operator IDs, password resets/unlocks,etc.), Print Function, Reports, Types of help and training available, Configuration of hardware components, Preventative maintenance on equipment, Maintaining internal system security.
  • Who Should Take?
    • SFIS Coordinators, System Administrators, and Supervisors of SFIS staff.
  • Click below to Enroll:

Fraud Investigation Workstation (FIW)

  • Topics Covered
    • Understanding SFIS’ purpose, Program Integrity Issues, How SFIS may prompt an investigation, How SFIS provides tools for use during an investigation, Recording investigative conclusions, Role of SFIS in investigative process, Types of help and training available, Configuration of hardware components, Preventative maintenance on equipment, Maintaining internal system security.
  • Who Should Take?
    • Fraud Investigators (D Levels), SFIS Coordinators and System Administrators (E Levels).
  • Click below to Enroll:

Portable Input Workstation (PIW)

  • Topics Covered
    • Set-up, tear down, and transport of portable, Copying records captured on the workstation to the removable storage device (thumb drive), Trouble shooting, Maintaining internal system security, Types of help and training available.
  • Who Should Take?
    • Portable Input Operator (Those who set up/tear down/transport and transfer files from the Portable Workstation), Coordinators, System Administrators (E Levels), and Supervisors of Portable Input Operators.
  • Click below to Enroll:

Train the Trainer

  • Topics Covered
    • Explanation of the SFIS Training Program, Available State Led Training Tools (Participation Requirements & Procedures, Best Practices for use), Available County Led Training Tools (“Set-Up” Requirements and Tips, Best Practices for use).

      Prerequisite: Attend ALL SFIS State Led Training Programs for operators (All Classroom Training Courses and Web Based Training modules).
  • Who Should Take?
    • SFIS County Trainers (Those who train SFIS operators in their County).
  • Click below to Enroll:

New Coordinator Orientation

  • Topics Covered
    • Explanation of the Coordinator Role and Responsibility. Exposure to the Help resources. Develop customized training plan with the Coordinator.
  • Who Should Take?
  • Click below to Enroll:

New Coordinator System Overview

  • Topics Covered
    • Overview of the SFIS CIW, SAW and FIW . Image Removals and Resolutions. Review the Coordinator Role and Responsibility.
  • Who Should Take?
    • Those designated as the SFIS County Coordinator via the Coordinator Information form that do not need to have an intimate understanding of fingerprinting of the SFIS as provided by taking all of the SFIS classes. However, this Coordinator needs to have a high level understanding of the entire SFIS as well as be able to conduct Resolution and/or Image Removal functions.
  • Click below to Enroll:

Help Desk Support

Throughout the life of the system, a centralized help desk is available to answer operational questions and to diagnose and correct problems. The Help Desk is available during normal SFIS hours, 7 a.m. - 7 p.m. weekdays (except State holidays).

  • (866) 860-7347 (Toll Free)